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Massage near me
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What should I expect with RNR mobile services?Your service professional will arrive 15 minutes prior to the start time on the day of your service in order to set up equipment and gather any information necessary for the safety of both the client and provider. You will receive a text letting you know your service professional is on their way along with their expected time of arrival (ETA). Once they have arrived, you will receive a call letting you know your service professional has arrived. They will meet you outside in the parking lot or your front door for approval to enter the space for the service. If services are requested in the home, we ask you to clear an 8x10 space near the front entrance for safety reasons. Likewise, any tripping hazards or pets must be clear from the entrance, walkway, and service area. Once in the service space or home, your provider will set up all equipment necessary and may ask you questions related to your service. They will need access to a bathroom if necessary or kitchen sink to wash hands. From there, your experience will be exactly like that of which you may experience in a spa or clinic setting! The best part about the convenience of your experience is you don't have to worry about traffic, parking, or weather.
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How far will you travel for a client?Anywhere! See below for the travel fee breakdown.
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What is your travel fee breakdown?0-30 miles ($0/mile) 31-45 miles ($1/mile) 46-60 miles (1.50/mile) 60+ miles ($2/mile) *Mileage starts in Terre Haute, IN and back
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Where are you driving from?Terre Haute, IN. In some cases, if we are in a location where we have an event or seeing multiple clients, we will accommodate your request on that day, which will significantly bring the travel fee cost down.
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What forms of payment do you accept?Cash, Check, Visa, Discover, PayPal, & CashApp *Card deposit is required for most services. You will receive a discount with cash or check payment for your service fee that will be determined during the consultation. *Venmo and Zelle electronic forms of payment coming soon.
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What is your cancellation policy?We ask all clients that need to cancel to do so within 72 hours before their scheduled appointment time. There will be a 50% fee for the original appointment cost that will be charged for clients that cancel within 72 hours per your service provider's discretion. In addition, if you have confirmed your appointment through text or email within 72 hours of your appointment and fail to show up, you will be charged 100% of the appointment cost.
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Do I need to pay a deposit for a service?Yes, deposits are required for most services. When scheduling your service, card payment will be required to hold your appointment date and time. The deposit fee goes towards the total cost of the service and includes any electronic transaction fees required for successful payment. All deposits include up to 60 minutes of round-trip travel time along with any hauling of equipment. Additional travel fees will incur for additional mileage.
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Are consultations required for every service?Yes, free consultations are required for most services and will take up to 45 minutes in some cases depending on the type of service. Consultations are remote (over the phone) or virtual (via video Zoom call) and are necessary to ensure the service provider receives all the essential information in order to provide a safe, welcoming, and healing experience per the client's needs or goals. For returning clients, we will still need to host a conversation before your service to ensure you receive the quality of service we aim to uphold. Failure to consult before your service does not guarantee you will receive any discounts or promotional offers and may result in being charged up to full price for the service.
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What is the fee breakdown for a service?Overall fee = (Deposit fee) + (Service fee) - Deposit fee = electronic card transaction fee + travel fee + hauling of equipment / service materials *additional travel fee for 30+ miles from Terre Haute, IN and back - Service fee = discount + cost for the service *only one discount can be applied per service, unless otherwise agreed upon during your consultation
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Do you offer discounts?Yes! Discounts will be discussed during the consultation. We offer 10+ discounts and other promotional offers throughout the year for financial assistance in order to bring you affordable and accessible preventative care.
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Do you accept Insurance?At this time we do not accept insurance. However, we are willing to work with you individually regarding your unique financial situation with our many discounts and promotional offers. It is advised you contact us directly so we can consult with you personally in order to best serve you.
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Is tipping required?Tipping or providing gratuity for your wellness professional is completely optional and not required. If you enjoyed your experience, a preferred cash tip or any amount of gratuity is graciously appreciated as a percentage will go towards helping create more access and affordability to those who are in significant crisis. Our pricing only accounts for the service provided to you within your home or public space of choice.
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Do you offer gift certificates or specials?Yes! Gift certificates are available at all times. RNR runs promotions throughout the year. Those can be found on the business' Facebook page.
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Do you offer packages?At this time, we do not offer packages since we do offer a variety of discounts and promotions throughout the year. If you are interested in purchasing multiple sessions for a particular service, it is advised you contact us directly so we can consult with you personally in order to best serve you.
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Do you require a membership?At this time we do not require a membership or contract agreement for services. Your wellness journey is your responsibility. We aim to provide you with educational tools and insight per our talented and professional staff who are specifically knowledgeable in many areas you may need assistance with. If you are interested in setting up repeat or routine services, we advise you to reach us directly so we can consult with you to construct a wellness plan tailored towards your goals and needs.
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How often should I book a massage?This may depend on multiple factors. Severity of the presenting symptoms/concerns Lifestyle Other support/Initiatives Plus many more! At minimum, we recommend once a month. If you have injuries, pain, or specific areas of concern needing more work, we might suggest bi-weekly or once a week. This will depend on your body's needs and goals.
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How often should I book an exercise program?This will depend on your exercise needs or goals. We suggest starting with building the habit of moving more for at least 10-30 minutes every day. If this is not possible, then try to aim at least 3-4 days each week. At minimum, we suggest you plan to exercise 1-2 times each week for positive results. Please contact directly to learn more about how we can help you on your wellness journey.
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What should I do after my massage?It is important to hydrate with water after every session. Massage boosts the lymphatic and circulatory systems to help clean out toxins and increase prolonged healing of the body after your massage. Dehydration after massage has been scientifically proven to trigger headaches or sometimes even nausea.
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What should I do after my exercise session(s)?We advise to hydrate with water and electrolytes after exercise. It is also beneficial to plan to consume some form of protein or electrolytes within one hour of exercise for optimal recovery. It is important to recover from an exercise session with gentle forms of restorative movement such as walking. Active recovery also involves some form of Pilates, Yoga, Thai Chi, or dynamic stretching. This will help to maintain functional range of motion and prevent stiffness and possible soreness within the next 24-48 hours. The most important thing you can do to recover is to prioritize adequate and quality sleep. If you are interested in learning more about restorative movement, we would love to provide more insight via consultation to see how we can incorporate this into your wellness plan.
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